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AI platforms test advertising inside chat — risks eroding user trust.

Context

AI platforms are experimenting with in-chat advertising, but the real risk isn’t revenue loss—it’s damaging user trust. Marketers should be cautious as this could undermine the effectiveness of AI-powered tools. Relevant for brands leveraging AI in customer engagement.

Original Source

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MarTech.org

Advertising in AI is a trust experiment marketers can’t ignore

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