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ServiceNow launches Autonomous Workforce to automate enterprise IT requests — expands AI capabilities

Context

ServiceNow has unveiled Autonomous Workforce, a new framework designed to automate enterprise IT requests. This move expands the company's AI capabilities, allowing organizations to resolve 90% of their own employee IT requests autonomously. Relevant for marketers in the tech and enterprise sectors evaluating AI adoption and automation strategies.

Original Source

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VentureBeat – Marketing Tech

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

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