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Sprinklr Unveils AI-Native Customer Experience Innovation — Enhances Autonomous Evaluation Capability

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Sprinklr has released its Spring '26 (26.4) update, introducing an autonomous evaluation capability for AI Agents. This innovation provides transparent, test-backed, explainable validation, helping teams understand and trust AI performance. Relevant for marketers leveraging AI-powered customer experience solutions.

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MarTech Series

Sprinklr Unveils Next Wave of AI‑Native Customer Experience Innovation with Spring ’26 (26.4) Release

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