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Sierra acquires Fragment — expands AI customer service capabilities.

Context

Sierra, an AI customer service agent startup founded by Bret Taylor, has acquired Fragment, a YC-backed French startup. The acquisition expands Sierra's AI capabilities, potentially enhancing its customer service offerings. Relevant for marketers evaluating AI-powered customer service solutions.

Original Source

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TechCrunch – All

Bret Taylor’s Sierra buys YC-backed AI startup Fragment

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