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Salesforce Winter ’27 Release: AI Agents Automate End-to-End Workflows — Enterprise Efficiency Boost

Context

Salesforce’s Winter ’27 Release launches AI agents that run entire workflows—from qualifying pipelines to booking appointments—across existing channels like Slack and Teams. This shift frees employees to focus on higher‑value tasks and could accelerate ROI for marketing automation teams. Marketers should evaluate how these autonomous agents integrate with current CRM stacks.

Original Source

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Salesforce Newsroom

Top Innovations in the Winter ’27 Release: AI Agents Run the Work, Freeing the Enterprise to Work Smarter and Faster

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