ElevenLabs Scribe v3 Live uses conversational context to stop voice agents interrupting callers — fewer broken customer calls

Context

ElevenLabs has released Scribe v3 Live, a speech model that uses conversational context to keep voice agents from cutting callers off mid-sentence. Interruptions are a common failure point in automated phone support and sales calls, so better turn-taking could make AI voice channels more usable for customer-facing teams. Contact centre and customer experience leaders evaluating voice AI should read the original source.