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Study Finds Active ORM Drives Small Business Performance — AI Narrows Local Visibility Significance

Context

A Search Engine Journal study found that active online reputation management (ORM) is a key driver of small business performance, not just star ratings. As AI continues to narrow local visibility, treating reviews as business infrastructure, not marketing, is crucial for businesses to thrive. Relevant for local businesses and marketers evaluating ORM strategies.

Original Source

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Search Engine Journal

EntityMap: The Open Standard That Gives AI Systems A Structured View Of Your Business via @sejournal, @Dixon_Jones

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